Friday, May 26, 2017

Travel Nightmare!

Part of the reason I haven't posted was a short trip we took out to Nevada.  It wasn't the vacation that caused a long delay it was the MS episode brought on by an absolute travel nightmare with SPIRIT airlines.
Orange is the MS color...

Lesson learned: if you hear an airline you are booked with is having issues with employee contract negotiations rebook with another airline.  When we heard Spirit was having problems we called only to be told "a judge worked this out today.  Just check the news."  Sure enough there was a comment from the pilot's union saying they would abide by the Judge's order.  The next morning the pilots did not show up for our flight.

Lesson learned: if a customer service agent tells you to take the refund because they cannot book you on another airline (said there was an email from corporate telling them they had to keep the customers on Spirit flights)  take the refund immediately.  In Chicago when our second flight was cancelled the supervisor booked us on American Airlines and told us to cancel the reservations we made on our own credit card while inline.  You know that didn't work out...we ended up paying for both the AA tickets and the Spirit tickets.

Lesson learned:  discount airlines really mean discount.  The callback from a supervisor happened almost 8 hours late at 0150 - that is almost 2 am.  And she threatened to close the case if I didn't talk to her right then!  Needless to say that was over a week ago.  They asked for week to figure things out.  That was a week ago today...who knows.  Maybe they'll call a few minutes before midnight?!

That is only the tip of the story...in the end I ended up being so tired from the flights and the waiting and then the many hours on the phone that I had an MS relapse.  I was only able to stay one night at my guild retreat and am having to cancel a long list of commitments for the next month.

Now enough whining and complaining...back to sewing and writing!

10 comments:

Janet O. said...

Sounds maddening, Sio. So sorry you had to go through this. I hope at least you get your money back on the tickets. Too bad they can't take care of the MS flare they caused, too!!

Sherrill said...

Oh NO!!! How awful! I hate Spirit..flew them once and NEVER AGAIN but didn't have problems like you. Just a shoddy company! Hope you get to feeling better very VERY soon!

Carolyn said...

I'm so sorry. I have chronic excruciating pain from shingles (which I had for the first time over 5 years ago and the last time? Last month!) And things like this throw me over the edge into pain flares that are horrible to deal with. I won't up going through my days on a cocktail of Percocet and Oxycontin because I can't take off work. My prayers are with you!

Samplings from Spring Creek said...

Ugh This sounds dreadful! I so want to travel but have nightmares of experiences like this. Hope your health is improving

stitchinpenny said...

I have an issue nowhere near as serious as MS, but I can empathize or sympathize whichever is the correct term. I know that stress brings on horrible issues for me and can't even imagine the stress this situation caused for you. Emotional stress is bad enough, but then to interrupt your sleep as your body is fighting to recover is uncalled for.

The Civil War Quilter said...

Sounds like a big rip off! What's with all the airline nightmare stories lately? It makes me very leary of flying. Sorry it made you have a relapse. They should have to refund you your money plus some extra!

Debbie said...

What a nightmare for you. And so sorry for the suffering it has caused. emotional upsets, situations that are hectic or stressful cause me problems too.....B-12 drain and I hit a wall and must rest. so take the rest and heal.

Karen said...

What a nightmare! I hope your medical problem is soon over and you can get back to your happy place.

O'Quilts said...

Terrible...just terrible...I feel sad...Hope you are resting now..xo

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